BEFORE BOOKING
Confirm the final terms first
Check the service duration, final total, payment timing and cancellation terms before anyone departs.
Match the operator and payment recipient
Stop if an unofficial account requests an unexplained deposit or excessive personal information.
Confirm the final total and added charges
Keep the official consultation record and reconfirm the location and total if any condition changes.
Separate cancellation stages
Stop if an unofficial account requests an unexplained deposit or excessive personal information.
Stop repeated payment requests
Keep the official consultation record and reconfirm the location and total if any condition changes.
Share the minimum personal information
Stop if an unofficial account requests an unexplained deposit or excessive personal information.
Use only official HomeCareOn channels
Keep the official consultation record and reconfirm the location and total if any condition changes.